Sydney

26 - 27 Nov 2008

The CEM Professional Certificate Training Program is developed by 15 GCCRM International Partners. The course applies CEM essentials, strategies and methodologies on marketing, sales & services; and provides a framework with guiding principles and tools for designing your best customer experience. This 2-day course is held in US and Asia Pacific, endorsed by 8 leading authorities and organizations. View website: http://www.gccrm.com/eng/training.jsp