Well sort of. The term is a generic one and applies to people who work with electronic data all day in all the various ways that it arrives on our desktop or mobile screen and includes internet, ERP and custom applications.

So why do you say Epicor's Information worker if it's a generic term?

"Information Worker", or as we say IW, is an Epicor product that leverages a Microsoft framework and its own products (Service Connect and E-Portal) to provide access to Epcior ERP data from Microsoft Office applications™.

WOW what does that mean for my daily work?

Can you remember emailing someone and you needed to get some information from your business application? Then, once you got into the business application and found the information you needed, you couldn't get it back into your email.

With Epicor IW, you no longer have to leave what you are currently doing to get the data you need. Simply download the data directly into your Microsoft Office application. With a few clicks of the mouse, add Epicor contacts, tasks, calendar items, and other data into your Outlook lists or email messages.

Do you need to use Microsoft Word templates and mail merge to get your message out? With Epicor IW, it's a snap to create and save new document templates or load existing templates and populate them with your Epicor data.

We all know how useful Microsoft Excel is for massaging data and creating great charts and graphs. Epicor IW simplifies the process by allowing you to bring the data you need directly into your worksheet. Best of all, once you have downloaded the data you need, you are able to work with it in either a connected or disconnected manner and then synchronise any changes back to your Epicor ERP solution as necessary.

Sounds fantastic - are there any other benefits?

With Epicor IW you are rewarded with:

• Extended reach throughout your organisation
• Less time wasted cutting & pasting data
• Reduced training time and expense because it's a familiar tool
• Increase productivity with easy access to relevant data

Great, anything that can reduce frustration with data formatting, not to mention the stress levels, is a winner for me!

Download IW Datasheet for more information.