With a manufacturing inventory of 500 and a retailing arm of 800 products, Perfect Potion was in search of a flexible, integrated manufacturing system that could accurately track and record everything from its Bill of Materials (BOM) to the sales within each of its seven stores across Australia. 

Perfect Potion realized that as 20% of its manufacturing costs are held in raw materials, minute errors in percentages could start costing the company hundreds of thousands of dollars a year without the right manufacturing system.

Rob Woodroffe, Corporate Services Manager, Perfect Potion, said: “We wanted complete control in our system and the ability to adapt and modify the information at any given time in the future.” The company chose SYSPRO from ProActive Integrators in Australia.

“The new system was not selected simply on price; it was based on a number of factors, including quality and reputation of both the solution and the actual providers. Achievability and functionality of the system was an integral component as was whether we could get help from the providers for training, installation, implementation and back up,” Woodroffe said.

“Once we completed the training, however, our existing files were literally transferred and backed up and we went live the next day without one hitch! Eighteen months down the line, SYSPRO is cost effective, flexible and accurate.”

Being fully integrated, SYSPRO has given Perfect Potion complete control over the planning and management of all facets of its operations, including accounting, manufacturing, distribution and retail. With access to easy-to-view, real-time information, Perfect Potion can leverage SYSPRO to respond rapidly to changing circumstances, react quickly to customer demands, reduce operating costs through streamlined processes and workflow automation and outpace the competition.

“Because we now have a fully-automated system we can tighten the rein on inventory and have an operation that runs ‘dock to stock’, ‘LEAN’ and Just In Time (JIT),” Woodroffe said.

“The new system is much more accurate, giving us what we need, when we need it. Our starting goods inventory levels are the best they have ever been, even with a 30% growth in the past year. Our raw materials costs have remained constant even though we have opened more stores and grown the business across the country.”

SYSPRO has also reduced inventory stock levels and improved forward ordering, and provides Perfect Potion with blanket purchase orders. In addition, triggers are set for purchasers and suppliers for arrival and deliveries of components and raw materials.

“SYSPRO takes the guess work out of ordering and inventory. As soon as our future manufacturing plans are known we can calculate the projected demands based on our existing plans, current unallocated stock and existing purchase orders,” Woodroffe pointed out.

The modular nature of SYSPRO allows Perfect Potion the ability to select those functions needed to increase operational control and effectiveness as the business expands. In the near future, Perfect Potion will be launching the MRP planning module to create finely-tuned purchasing orders. This will ensure that precise orders are received from suppliers, making them 99.9% accurate and helping the company to further reduce its inventory stockholding levels.