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Customs computer system gets into still more problems


25/01/2006 -

A $200 million customs computer system that almost brought key Australian ports to a standstill last year has run into more trouble.

A power outage caused more problems for the Customs Integrated Cargo Computer System (ICS) on Tuesday, forcing users of the program to revert to faxing paper clearances.

A customs spokesman said there was a short power outage this morning but the problem had been corrected.

When it was introduced in October last year, the ICS was trumpted by Customs Minister Chris Ellison in parliament as the greatest reforms to occur to the Australian Customs Service since Federation.

It collapsed soon after it was brought in to replace the old COMPILE system, leaving key Australian ports full of shipping containers not cleared by customs only weeks before Christmas.

Last week it was revealed by an industry group working with Customs to iron out bugs in the system, that it would be mid to late this year before the new ICS reached the same capacity as the technology it replaced, and was meant to supercede.

Opposition customs spokesman Joe Ludwig, a consistent critic of the ICS, said the financial burden placed on importers had been bad enough.

"Yet today, the unlucky users of Senator Ellison's IT monster were greeted with this from Customs," he said.

Source: AAP NewsWire

 



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