Comvergence -
Traditional voice is the standard phone services that we have all been using since Alexander Graham Bell invented the telephone.
Comvergence is able to carry your standard voice calls across our network with no changes to your current phone systems or PABX.
Our comprehensive range of voice solutions will give you instant savings on all your local, national, mobile and international calls.
Comvergence Provides Traditional Phone Services such as:
- Long Distance Override and Preselect
- ISDN Primary Rate Services (ISDN 10/20/30)
- PSTN Local Call and Line Services
- 13/1300/1800 Number Services
Improve your Customer Service, while encouraging your customers to contact you with a Comvergence 1300/1800 Number Solution.
A 1300 Service (Commonly known as Priority 1300) is a National service that allows your customers to call you for a fixed call cost from a Landline Telephone Service.
A 1800 Service (Commonly known as Freecall 1800), is a Toll free service which allows your customers to contact you for free.
Both services are ideal for Companies that wish to have an Australia Wide Presence with One Number Nationally, a Easy to remember number or who wish to attract a high Telephone response rate, for example from Advertising Campaigns. A 1300/1800 Service shows your customers that you value their Business.
Advantages of the Comvergence 1300/1800 Service
- Give your business a professional image and promote yourself as a High Profile Company
- By leveraging our Next Generation service with your 1300/1800 Service, Comvergence can provide you with innovative call routing based on location and call splay, disaster recovery and cost effective call collection
- Trial or Target particular Markets around Australia, while appearing to have a National Presence
- Integration with other services such as IVR and Call Queuing
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