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Case Study: Avalon Airport at a glance

Supplier: Electrodata Pty Ltd
03 August, 2011

Avalon Airport is located approximately 40 minutes from the Melbourne CBD and 15 minutes from Geelong, Victoria's second largest city.

It was specifically built to cater for the growing number of passengers seeking competitive airfares.

Since taking over Avalon Airport, Linfox has invested many millions in upgrading the airport's facilities and infrastructure, with voice recording playing a major role in the management of local and international flights.

Although outsourcing was an option, for Avalon's Administration Manager, George Tourlotos, he was mindful of recouping all take off and landing charges and decided an in-house recorder was necessary to confirm pilot to ground control interchanges, especially considering the differing accents of pilots as well as transmission noises.

"When assessing voice recorders, we found the Electrodata Recorder fulfilled all our needs and more. With the options available, ease of use and training provided it has streamlined our operations. We can understand accents better, process invoices faster and bank our money sooner," Tourlotos confirmed.