Corporate Video | Improved Listening Techniques
Duration: 7 mins
We are not taught to listen at school.
Many of us are closed in our thinking and don't want to accept others' ideas.
This communication training DVD demonstrates how the inability to listen effectively can be detrimental to relationships; both workplace and personal.
Viewers are shown several active listening techniques and how they ultimately enhance the communication process such as:
- Respecting personal opinions
- Giving unspoken feedback
- Making eye contact
- Paraphrasing and asking questions to clarify
- Not interrupting, blaming or criticising
Comes complete with a comprehensive PowerPoint presentation CD
The PowerPoint CD is a fantastic tool for not only reinforcing the key concepts shown in the video, but also includes a range discussion questions and group exercises to form the ultimate training package in communication!