Corporate Video | Using the Telephone
- Duration: 4 mins
When meeting customers over the telephone, there's no handshake, no eye contact, and no body language to impress them.
All we have is our voice and their imagination.
How a salesperson conducts themself on the phone can impact greatly on the how they perceive the company as a whole.
This training DVD includes:
- Preparation for answering the call
- Importance of projecting a positive image over the phone
- Communication techniques for the telephone