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Demag Service & Customer Support

Supplier: MHE-Demag Australia

Demag Service offers all of the services that help to keep your crane installations, hoists and their components in peak operating condition. We do this through maintenance, inspections and repairs.


This means that you benefit from the high availability and efficient operation of your installation at all times. Besides routine maintenance, the modernisation and refurbishment of crane installations plays an important role. Since requirements often change during the long service life of a crane, concepts are needed for the corresponding modifications. Demag Service provides the basis for the safe and economical use of cranes and components throughout their entire life cycle with its wide range of services and tailored concepts.

With a worldwide network of service team expertise and a complete range of service products, Demag Service provides all the services required throughout the product life cycle, both for Demag as well as for third-party installations:

  • Erection and commissioning
  • Safety inspections
  • Inspection and maintenance
  • Fault elimination and repairs
  • On-call standby and 24 hour availability
  • Modernisation and Refurbishment
  • Crane and crane runway surveys
  • Product and operator training
  • Factory repairs

We would be pleased to send you further information on the individual services.

Tailored service concepts
Demag products are used all over the world. Demag Service provides concepts tailored to meet individual customer requirements to ensure the high availability of installations and maximum safety for operating personnel. Downtimes are cut to a minimum by means of regular preventive maintenance, methodical problem analysis and rapid elimination of faults.

Demag spare parts
A reliable supply of genuine spare parts ensures that faults are rectified and downtimes are kept to a minimum. Whether particularly fast delivery via the express spare parts service or via your contacts in our regional offices – genuine Demag spare parts and Demag spare part sets guarantee the efficient operation and long service life and availability of your installations.