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High performing business intelligence software according to…users!

Supplier: Phocas Software By: Jamie Brooks
17 July, 2015

Phocas Software named High Performers on G2 Crowd’s Best Business Intelligence Platform Grid

G2 Crowd, an independent software review platform that collects transparent, unbiased software recommendations from peers has just published its rankings of the best business intelligence (BI) platforms and we’re absolutely thrilled that Phocas BI software has been named a High Performer.

User-driven referrals, recommendations and ratings used by TripAdvisor, Whirlpool, Urbanspoon, IMDB are revolutionizing the way people research and make their buying decisions. Forums, aggregator sites and apps are a “go-to” stop these days when selecting all sorts of products and services. When it comes to investing in business software, insights from the user base can uncover the potential triumphs and pitfalls and can be very informative for businesses looking to deploy new software tools for competitive advantage. 

The Grid? was created from G2 Crowd’s software review platform, which compiles customer satisfaction as reported by users, along with vendor market presence as determined from public and social data, to rank products. According to G2 Crowd, The Summer 2015 report is based on data from more than 500 reviews written by business and data professionals.

As an excerpt, here’s what Page Schrock, a Phocas customer, G2 Crowd-user and Director of Systems and Process Development, Trade Supply Group said, “Phocas [Software] provides an excellent business intelligence solution for both end users and admins. The user interface is intuitive and achieves a notably effective and simple point-and-click query builder. Users do not have to learn a search syntax in order to analyze a database.”

The G2 Crowd report complements our results in the BARC business intelligence (BI) survey in 2014, in which Phocas ranked #1 in 13 categories. BARC is largest, independent, global study of how organizations are choosing, implementing and benefiting from BI. In the BARC survey the satisfaction levels for Phocas surpass competitors with stronger market presence including QlikView, SAS, IBM Cognos and Birst.

The results are hugely influential to the success of our business and we’re incredibly appreciative of our amazing customer’s continued support. One of Phocas Software’s strengths is our 97% customer retention rate. Companies in manufacturing, distribution, and retail, including US Electrical Services, Inc., Distribution International, Dixie Plywood & Lumber Company, and Express Pipe & Supply, A Morsco Company, were all involved in helping us achieve high rankings.  If you would like to submit a review and make a big difference to Phocas you can do so here.

With the need to develop data-driven business strategies on many business people’s agendas, now is a great opportunity to sign up to a company which we believe has a great product, and is a business that is not too big to understand or get to know its customers. You can view the report here.