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Myth - Locally Based Control Room = Faster Response Time

Supplier: Centurion Protect
21 July, 2009

It should be noted that the claim of “Locally Based Monitoring Station” ensures faster response times, sounds great in theory. However, the alarm system still has to dial the control room and the operator still has to make the necessary phone calls, being locally based does not change that.

Grade A1 on the other hand means that you are more likely to receive faster response to your activation simply because there is state of the art monitoring equipment being used, no chance of communication failure, sufficient staffing, and proper training, not forgetting to mention the fact that regular compliance audits are undertaken.

The security market is fraught with companies offering heavily discounted monitoring fees, even free service periods on long term contracts for ungraded monitoring services, meaning the use of monitoring stations that have not been assessed and graded, generally because they don’t comply with the rigorous standards imposed.

Our advice is only use monitoring services from a certified grade A1 monitoring station. Centurion Home & Business Security only provide Grade A1 Monitoring services to their clients.

Now that’s peace of mind.