Success in business today relies on prompt, effective customer service. In most operations, order fulfilment is a significant component of customer service, and is of primary importance to customers. Companies who can assemble orders quickly, accurately, and cost-effectively gain a competitive advantage.
The key to achieving this advantage is through an order fulfilment system based on paperless picking technologies. Dematic’s PickDIRECTOR technology is a cost-effective hardware and software solution that can provide substantial improvements in productivity and picking accuracy.
PickDIRECTOR takes order information directly from your company's computer system and delivers it right to where it's needed - to the picker. With no paperwork to carry, operators pick with both hands instead of just one. Tasks such as reading, writing, and searching for stock locations are eliminated - dramatically improving productivity.
- Productivity is typically increased by 50 percent, and in some cases by up to 200 percent
- Picking errors are typically reduced by 70 to 90 percent
- Real-time feedback is available on order progress, zone productivity, etc.
- Total order turnaround time can be significantly reduced
- Overall system management and customer service is vastly improved
Further information: Dematic Pty Limited, 24 Narabang Way, Belrose NSW 2085. Tel: +61 2 9486 5555. Fax: +61 2 9486 5511. www.dematic.com.au