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Application Support Practice

Supplier: Mainpac

Mainpac's Application Support Practice is designed to support the continued successful operation of Mainpac solutions when they have been installed.

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The Practice includes a number of components that are available to all licensed and maintained Mainpac customers. In addition to the Help Desk these services include:

Access to product updates for customer licensed software - please refer to our Download section or click on Request Software Upgrade.
 
Access to periodic specialist support:
  • Technical and diagnostic services
  • Business process review
  • Data cleansing and migration
  • Change management
  • Information management, reporting and intelligence services
  • Project management services

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