The OmniPCX Enterprise communication server combines traditional telephone functions with support for internet-based telephony and multimedia communication to create rich call-handling applications that deliver world-class business telephony features for medium, large, and very large sized companies. This suite of unified communication applications, includes a web softphone, along with unified messaging and personal assistant applications.
The OmniPCX Enterprise communication server features:
Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analogue phones, web browsers, PDAs, etc.)
Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.
Unified messaging and personal assistant applications provide easy access to messages anywhere, anytime, with call routing and screening functions available from any device
Enables companies to interact with customers through a variety of communication methods, including voice, fax, e-mail, web conferencing, etc.
Single, multi-OS software platform compatible with a large variety of hardware platforms tailed for any enterprise configuration
Powerful communication servers, installed on standard equipment, provide high-level performance and reliability
Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed
Standards-based solution optimised for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers
The benefits of the OmniPCX Enterprise communications server include:
Ease-of-use: easy to manage, deploy and maintain
Lower total cost of ownership: (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency
Improved communication: boosts employee productivity and customer interaction by delivering full services to all staff members at all locations
Protects IT investment: advanced features are enabled for medium-sized as they are for large-sized companies, without needing dedicated, high-level technical resources and staff
Future-proof: enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure
Alcatel-Lucent | Telecommunications Equipment
Alcatel-Lucent is a global telecommunications equipment corporation, providing telecommunications solutions to service providers, enterprises and governments worldwide. The company focuses on fixed, mobile, and converged networking hardware, IP technologies, software, and services.
Alcatel-Lucent are long-trusted transformation partners of service providers, enterprises, strategic industries and governments around the world, Alcatel-Lucent delivers the innovation our customers need to stay ahead.
A leader in mobile, fixed, IP and optics technologies and a pioneer in applications and services, Alcatel-Lucent includes Bell Labs, one of the world’s foremost centres of research and innovation in communication technology.