Administrators can create a metric, process diagram or scorecard once and use it across the organization to guarantee that everyone is working with the same definitions and toward the same targets.
SoftExpert CPM Suite offers strategy maps and analysis graphs and diagrams designed to help you understand the cause-and-effect relationships of your key processes and metrics. It provides a specialist tool to resolve performance problems and define the appropriate actions for the responsible team.
The following are some of the main features of SoftExpert CPM Suite:
- Strategy Planning - Develops the corporate strategy with the support of analysis tools like SWOT and decision matrix, and uses templates to build standard scorecards.
- Strategy Mapping - Provides a graphic tool that allows users to easily draft the strategy map and monitor performance through the same.
- Risk Management - Facilitates risk identification and analysis to guarantee the achievement of organizational objectives.
- Initiative Management - Fully integrated Project and Portfolio Management [PPM] Suite that selects implements and monitors initiatives without requiring third party tools or customized programming.
- Performance Measurement - Builds metrics using data from any source, including ERP and CRM systems, spreadsheets, legacy and mainframe data, formulas and user-entered values.
- CAPA Management - Fully automated handling of performance deviations, non-conformances and corrective/preventive actions using globally accepted methods: PDCA for problem solving and 5W2H for action planning.
- Scorecard Monitoring - Provides a unified environment for monitoring scorecard performance on a drill down mode with views of historical values, attachments, comments, graphs and much more.
- Business Activity Monitoring - Allows managers to configure critical deviation alerts for any metric and provides real-time dashboards for a quick overview of the current situation.
- Performance Dashboard - Powerful tool that allows managers to select indicators or strategic elements based on real-time monitoring with different visualization options.
- Business Intelligence - Delivers line-of-business reporting and helps business users identify department problems. BI capabilities provide managers with the ability to drill down on data and "slice and dice" from different perspectives, based on Online Analytical Processing (OLAP) technology.
The concepts and features offered by SoftExpert for Corporate Performance Management meet all the requirements established by international standards and regulations, including BSC, ISO 9000, PMBOK, Six Sigma and others.