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Corporate Video | Using The Telephone

Supplier: Channel 1 Creative Media

Corporate Video on Using the Telephone. Without doubt, the telephone is an immensely powerful tool in projecting a company's image.

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Corporate Video | Using the Telephone

  • Duration: 4 mins

When meeting customers over the telephone, there's no handshake, no eye contact, and no body language to impress them.

All we have is our voice and their imagination.

How a salesperson conducts themself on the phone can impact greatly on the how they perceive the company as a whole.

This training DVD includes:

  • Preparation for answering the call
  • Importance of projecting a positive image over the phone
  • Communication techniques for the telephone

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