Onyx CRM software companies of all sizes that require comprehensive, intuitive access to customer information, for marketing, sales, service and support, including insurance, financial services, utilities, local government and more.
Onyx is a unified enterprise CRM application with a customer-centric design that coordinates all data, processes and interactions around the customer. The result is consistent communication and collaboration across the enterprise through easy-to-use interfaces and clearly defined CRM processes
Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including:
Role-based application views
Process automation and scripting
Sales and marketing management
Service and support management
Social networking links
Modern, flexible technology
Dashboards and reporting
With Onyx, you get:
A 360-degree view of every customer and prospect
Precisely targeted marketing campaigns
Better sales execution
Information, insights and automated workflows that support your business objectives
The ability to create personalized, differentiated customer experiences that drive revenue growth
Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the centre of all your operations—across your enterprise and all your channels.
Aptean | CRM, MES & EFS Software Solutions
More than 9,000 customers around the world rely on us to give them a competitive edge. By providing innovative, industry-driven enterprise application software, Aptean helps businesses to satisfy their customers, operate most efficiently, and stay at the forefront of their industry.
With extensive knowledge and clear technology leadership in our focused industries, our software enables customers to transition from being merely competitive, to becoming market leaders. This competitive edge—The Aptean Edge—is born from solutions reflecting industry best practices, and services that are specifically focused on helping our customers meet their individual business goals, profitably.
Building strong relationships with customers are the foundation of successful businesses. Our market-driven application software and services not only gives significant insight into customer interactions, but offer valuable information to help anticipate customer needs and fulfil them. Aptean’s solutions provide deep customer knowledge and facilitate customer intimacy.
Streamlining operations is the best way to address complex issues and uncover new growth opportunities. Through our software and services, you can provide quality products – in stock and on time. By helping you increase productivity, improve responsiveness, and automate consistent and repeatable processes, we help you achieve and sustain true operational efficiencies across the enterprise.