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CRM Software | Onyx

Supplier: Aptean

Onyx CRM software companies of all sizes that require comprehensive, intuitive access to customer information, for marketing, sales, service and support, including insurance, financial services, utilities, local government and more.

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Onyx is a unified enterprise CRM application with a customer-centric design that coordinates all data, processes and interactions around the customer. The result is consistent communication and collaboration across the enterprise through easy-to-use interfaces and clearly defined CRM processes

Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including:

  • Role-based application views
  • Customizable interface
  • Powerful search
  • Process automation and scripting
  • Sales and marketing management
  • Service and support management
  • Outlook integration
  • Social networking links
  • Mobile interface
  • Modern, flexible technology
  • Dashboards and reporting

With Onyx, you get:

  • A 360-degree view of every customer and prospect
  • Precisely targeted marketing campaigns
  • Better sales execution
  • Information, insights and automated workflows that support your business objectives
  • The ability to create personalized, differentiated customer experiences that drive revenue growth

Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the centre of all your operations—across your enterprise and all your channels.

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