We offer a range of CRM training courses both technical and business issue specific. All of our training is face to face and includes practical hands on exercises. If you have already deployed Microsoft Dynamics CRM we can train your users to implement your business processes using Microsoft CRM. This ensures that all of your users are confident in their use of Microsoft CRM and therefore they and you get the maximum benefit from it.
Another offering from Opsis is training on particular business issues, where we show you how to solve a specific business problem using Microsoft CRM. Topics available include:
Successful Email Marketing using Microsoft CRM
Setting up a sales process using Microsoft CRM
Alternatively, we offer standard training on all areas of the product. This is ideal for people looking to get a general understanding of Microsoft Dynamics CRM or with a desire to pass the MCP exams in Microsoft CRM. This includes:
Implementation and Deployment
Customisation and Configuration
Overview of Microsoft CRM
Technical System Administration for Microsoft CRM
Sales and Marketing using Microsoft CRM
Customer Service using Microsoft CRM
We also offer coaching for those people who prefer to learn in their own way. This is ideal for people wishing to change career to Microsoft Dynamics CRM.
Opsis | Microsoft Dynamics CRM Supplier
Opsis are dedicated to Microsoft Dynamics CRM. We will implement Microsoft Dynamics CRM 2011 or CRM v4 and we offer range of services to deliver improvement for CRM v4 and CRM v3 as well as CRM 2011. ...