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CTI Applications / OfficeServ Call

Supplier: Brothers Telco

OfficeServ Call is an advanced call management application that gives users simple access to the features and functionality of their Samsung OfficeServ handset directly from their PC desktop.

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OfficeServ Call

OfficeServ Call is an advanced call management application that gives users simple access to the features and functionality of their Samsung OfficeServ handset directly from their PC desktop.

Integration with Microsoft Outlook enables calls to be dialed direct from the contacts folder and details of incoming callers to be automatically presented. This allows individuals or multiple users to take greater control of their call activity at the click of a mouse.

Key Features

  • Database integration with Microsoft Outlook, Microsoft Access and DDE compatible applications.
  • Dial direct from Microsoft Outlook contacts and ‘screen pop’ Outlook contacts where Caller ID is available
  • Program shortcut keys to dial phone numbers visible on your screen
  • Dial and answer calls with a click of the mouse
  • Display the status of other extension users with Busy Lamp Field displays
  • Flexibility to use centralised or built in Call contact database
  • View call history including missed calls (where Caller ID is available)

Increase Productivity

  • Save time by dialing contacts at the click of a button
  • Eliminate the frustration of misdialed numbers
  • Simplify using centralised contact databases
  • Set up personal functions easily and efficiently
  • Access information on staff status and availability

To Know More about CTI Applications / Officeserv Call Please click here

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