Customer Relationship Management (CRM) Solutions | Microsoft Dynamics CRM is a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Even for companies with the most complex of sales processes, Customer Relationship Management (CRM) Solutions | Microsoft Dynamics CRM provides easy-to-use features and capabilities to help improve the way sales and marketing organizations target new customers, manage marketing campaigns, and drive sales activities. Customer Relationship Management (CRM) Solutions | Microsoft Dynamics CRM can help your employees make better business decisions and get a clearer view of your customers.
Reduce Sales Cycles
Shorten the sales cycle and close rates with leads and opportunity management, automated sales processes, quote creation, and order management.
Customisable sales cycle processes ensure your sales team engage in a qualified and structured approach to sales. Pipeline report accuracy ensures projected sales from all sales territories can be balanced against win/loss ratios.
Shared knowledgebase and automated workflow procedures make it easy to serve customers more efficiently and measure performance against industry and company standards.
Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.
Work from Outlook or the Web
Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.
Share Transactional History
Tightly integrated Sales and Customer Service modules let employees view, update and share information across teams and departments.
Customisable and Scalable
Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.
CRM and ERP Solutions
Integrate CRM with Microsoft Dynamics NAV and Business Intelligence to deliver a highly effective ERP (Enterprise Resource Planning) solutions.