DEM guarantees that any NSWFB charge caused by equipment malfunction will be paid for by DEM. **
DEM guarantee that all arranged service and testing appointments will be met. DEM will cover the cost of re-coordination of work.
DEM guarantee that certification will be on time if not before time. DEM will pay council fees if in fault for late certification.
DEM guarantee all maintained equipment to be in a highly presentable condition. Monthly maintenance will be refunded if found otherwise.
** Void if DEM have previously provided written advisement of required action to be taken on the identified cause.