The solution strengthens relationships and quality processes, from the identification of customer requirements to customer satisfaction. It supports all steps of the PDCA Cycle and its main goal is to effectively manage quality and compliance processes through automation:
- Process Mapping;
- Document and Record Control;
- Change Control;
- Costumer Complaints;
- Performance Indicators;
- Other Key GxP and ISO Processes.
SE EQM Suite reduces the burden associated with operating a business in regulated industries. It helps organizations identify and harmonize overlapping regulatory demands - interdependencies that cannot be seen using spreadsheets - and gives stakeholders transparency and visibility.
The solution also boosts efficiency while cutting costs, helping to drive success at organizations of any size, while guaranteeing that the management process is implemented with a quality punch.
SoftExpert EQM Suite provides customers with the following benefits:
- Customer self-service - secure Web-based operations.
- Reduced general expenses to complete activities demanded by applicable norms.
- Collaboration skill enhancement through real-time access to information.
- Elimination of delays and inefficiencies inherent to manual processes.