Customer Relationship Management (CRM) is a solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales.
Enterprise Resource Planning (ERP) Solutions | Microsoft Dynamics CRM is a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.
Even for companies with the most complex of sales processes, Enterprise Resource Planning (ERP) Solutions | Microsoft Dynamics CRM provides easy-to-use features and capabilities to help improve the way sales and marketing organizations target new customers, manage marketing campaigns, and drive sales activities. Enterprise Resource Planning (ERP) Solutions | Microsoft Dynamics CRM can help your employees make better business decisions and get a clearer view of your customers.
Reduce Sales Cycles Shorten the sales cycle and close rates with leads and opportunity management, automated sales processes, quote creation, and order management.
Pipeline Reporting Customisable sales cycle processes ensure your sales team engage in a qualified and structured approach to sales. Pipeline report accuracy ensures projected sales from all sales territories can be balanced against win/loss ratios.
Customer Service Shared knowledgebase and automated workflow procedures make it easy to serve customers more efficiently and measure performance against industry and company standards.
Business Intelligence Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.
Work from Outlook or the Web Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.
Share Transactional History Tightly integrated Sales and Customer Service modules let employees view, update and share information across teams and departments.
Customisable and Scalable Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.
CRM and ERP Solutions Integrate CRM with Microsoft Dynamics NAV and Business Intelligence to deliver a highly effective ERP (Enterprise Resource Planning) solutions.
Jigsaw Technology | Information Technology & Communication Solution
Jigsaw is a wholly Australian owned and operated company providing ERP Solutions and IT&C outsourced services to customers within Sydney Metropolitan area.
Microsoft Dynamics NAV is an ERP (Enterprise Resource Planner) solution integrating a number of business management solutions to automate & streamline financial, customer relationship, & supply chain processes in a way that helps you drive business success.
ENTERPRISE RESOURCE PLANNING (ERP):
Microsoft Dynamics NAV helps you maintain control of your finances & manage them with a high level of efficiency. You can make complete, current financial information & reports available for business planning. Simplify & automate routine & repetitious functions, so your employees can focus on more critical tasks.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM):
Microsoft Dynamics CRM helps you maintain close contact with your customers & prospects, & manage sales & marketing initiatives & track their results. Microsoft Dynamics can also assist you in identifying emerging customer needs early & respond to them before the competitors do.
BUSINESS INTELLIGENCE (BI):
Focus your business through a centralised information portal. Business Intelligence solutions allow you to define business objectives that are visible and measurable across the whole company. This brings your plans and budgets to life with a central system that can be reviewed hourly, daily, weekly - not just once a month or once a quarter.
SUPPLY CHAIN MANAGEMENT (SCM):
With Microsoft Dynamics NAV, you can connect your entire supply chain in a productive, fast-moving flow. Assess the business value of your vendor & business partner relationships to make sure they suit your objectives. Offer sophisticated communicative, collaborative, & self-service capabilities to make it easy & compelling for other companies to do business with you. Increase efficiencies in distribution to improve customer satisfaction & reduce the cost of doing business