Our members receive valuable information on what is happening around their underground assets. This enables them to know who is working close to their assets, what type of work will be done and when the work will be done.
Of greatest importance is the protection of these assets. When members receive a Dial Before You Dig referral it enables them to send plans out detailing the location of the underground assets and work with excavators where necessary to ensure no damage is done.
Dial Before You Dig is now seen as a one stop shop for asset information and as a neutral body that people trust. Quite simply hundreds around Australia use the service on a daily basis so membership ensures your organisation receives the most comprehensive information on excavating activity.
The service takes enquiries from individuals/companies who are proposing to excavate and refers them to underground asset owners who may have plant in the vicinity of the proposed worksite.
The asset owners respond either by supplying plans or other information about their underground network along with instructions on how to protect their underground assets during the excavation period or by advising that their plant is not in the vicinity of the proposed worksite.
This information is, in the vast majority of instances, provided free of charge and is supplied within 2 working days.
Dial Before You Dig | Referral Service for Locating Underground Utilities
Dial Before You Dig is a referral service for information on locating underground utilities anywhere in Australia.
Dial Before You Dig is a free national community service designed to prevent damage and disruption to the vast pipe and cable networks which provides Australia with the essential services we use every day – electricity, gas, communications and water.
Dial Before You Dig creates a unique partnership with Australia’s underground utility owners. We act as a single point of contact for you to receive information about underground cable and pipe networks at your excavation site so you don’t have to contact the utility organisations individually.
Members tell us their dig location and we pass on the referral to the affected underground utility owners. They then send the information directly to you, generally within 2 working days.
The Dial Before You Dig service is also designed to protect Australia’s excavators. Whether you are a back yard renovator, an individual tradesman or a professional excavator doing directional boring or directional drilling the potential for injury, personal liability and even death exists every day. Obtaining accurate information about your work site significantly minimises these risks.