It usually refers to the automation of work performed by service technicians, auditors and inspectors that traditionally used to complete the paper work in the field, and then send or return the papers, forms or information back to the office for data entry and processing.
Using hand held devices in the field to complete inspection, various checklists, maintenance activities, or any other field activity is at the core of field force automation. One of the challenges of field force automation as part of a back end system is developing a simple user interface for the tablet, PDA, smart phone or the hand held device. The more simple the interface, the easier it is to make the switch to a mobile device.
Furthermore, deploying a successful field force automation solution takes more than issuing the field technician or inspector with a mobile device or a tablet. It involves having a solution that integrates and addresses all the activities performed by the field force with the management system back in the office.
The Android operation system by Google is becoming very popular on smart phones and tablets in the workplace and lately is likely to become an integral part of field force automation.
Field Force Automation Android Tablet
Only a few companies have developed solutions based on the Android operating system that automates field force activities as part of back end systems. These solutions may include: inspection software, CMMS, asset management, facility maintenance and other inspection solutions. Android Tablets that run a field force automation application allows for the management of work orders, assets, inspections, maintenance tasks and other service tasks in real time, saving on data entry and processing time and enhancing field force productivity.
The data captured by the field force personnel such as checklists, photos, signatures, parts, recommendations, corrective actions, follow up and invoices can be sent immediately to the office through wireless connectivity using SIM cards or WiFi hot spots. The back end system will then be updated as necessary.
Techs4biz - Pervidi | Paperless Inspection solution using mobile device
Pervidi is a state of the art field force automation suite of products combining mobile devices (Tablets/Smart Phones), software, and web portals.
Formed in 1999 as a privately owned corporation, Techs4Biz created the Pervidi product line which was one of the first software products with an integrated PDA application.Over the past 18 years Pervidi was expanded to manage any type of inspection, maintenance operations (CMMS), physical assets, inventories and field service operations.
Since our inception, Techs4Biz has been developing and implementing practical and innovative technology solutions to address a multitude of unique business applications. Our approach has always been to apply advanced yet proven technologies in order to address real world business needs.
Techs4Biz is a technology innovator and developer of solutions for managing facilities, resources, services and operations, with offices in Australia, the U.S. and Canada. Our goal is to provide top quality products and services to our customers and we look forward to providing this level of service for you.
Unlike other companies who offer an "out-of-the-box" solution. Pervidi is fully customisable, which means you don't have to change your business to suit our software. The software has been successfully implemented in a variety of fields and industries including healthcare, biotechnology, real estate, property management, education, government, the energy and resources sector as well as manufacturing.
By understanding our customers’ business processes and challenges and by applying our experience to your specific needs, we provide solutions that improve your work processes, while migrating from paper-based procedures to automated processes. Our approach is to identify areas in which your company can benefit most, and provide you with an effective, tailored solution based on proven, best-of-breed process and project management methodologies.