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Field Service of Linde Material Handling Products

Supplier: Linde Material Handling

Linde operate factory-owned customer support facilities in NSW, QLD, VIC, SA & WA.

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Our 100 mobile technicians and 45 workshop technicians are all factory trained on the full range of Linde materials handling equipment and have the luxury of only having to specialise in the Linde brand not a multiplicity of lines.

The Linde service control centre is fully computerised. Each in-bound call is logged and allocated to the nearest technician and the service call is monitored until completion by our service work controllers.

Our average response time from receiving a call to the service technician arriving on-site is less than 2 hours for metropolitan areas.

As with most European manufactured automotive products, Linde service intervals are far greater than those of Asian or American manufactured equipment.

Linde service intervals are between 500 and 1,000 operating hours, depending on the model, whilst other forklifts require scheduled maintenance every 175-250 operating hours.

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