Libby Brook of Murdoch University’s School of Psychology said while FIFOs were commonly stereotyped as 'get rich fly-by-nighters', the reality was that companies were failing to foster a strong sense of belonging.
"On a rating scale of one to seven, perceived organisational support came in at about mid-point, meaning as a group, FIFOs don’t feel very much emotional attachment to their employers," Brook said.
"The workers also rated perceived supervisor support as low, showing they don’t feel valued for their contributions and don’t believe their supervisors genuinely care about their wellbeing.
"Since workers see their supervisors’ attitudes as a reflection of the organisation’s attitude as a whole, this is significant."
Brook suggested companies look at better training for supervisors in ‘soft skills’ and better understanding that the work-life balance for this group is skewed.
She said policies that promoted Employee Assistance Programs and other supportive measures for workers and their families needed to be communicated more effectively or in some cases reviewed completely.
A concurrent study on partner satisfaction turned up a mix of findings, reflecting the complexities and interplay of relationships and FIFO work.
"There were a number of surprises. While we expected rosters to be an issue for FIFO workers, overall contentment was high, including those who spent longer periods of time away," Brook said.
"Partners, however, were less satisfied with their relationships and with the roster system, particularly those with children between the ages of six and 12.
"But they weren’t alone. Partners in couples with no children had high levels of dissatisfaction, higher overall in fact than those with children. This may be because they are lonelier when their partners are away."
Brook said support and resources were available, but again few workers or their partners utilised them, and fewer than 50 per cent even knew they existed.
"A number of companies have made major efforts to improve their support for FIFOs, but our study shows more needs to be done to inform workers of what is available," Brook said.
