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FX Service Center - Internet-based Service Management

Supplier: Astea International

FX Service CenterĀ® is an Internet-based service management and dispatch solution that gives you unprecedented command over your field service operation and helps you effectively manage call taking, entitlement verification, field personnel scheduling and dispatching, customer service, work orders, time sheets, service agreements, inventory and equipment tracking, pre-invoicing, and reporting.

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The software is extremely intuitive, giving you graphical picture views of the schedule board, work order lists, field service worker and site locations, and more. Real-time drag-and-drop scheduling and re-scheduling take just a few mouse clicks, and pre-scheduling preventive maintenance calls is simple as well.

FX Service Center makes completed work order and timesheet information instantly available for export to your accounting, ERP, or CRM system. Or, you can integrate FX Service Center with your accounting, ERP, or CRM system for seamless information flow.

FX Service Center, along with FX MobileĀ® software helps eliminate paperwork, enhances customer service, and reduces costs. The result is a faster, more efficient, and more profitable field service operation.

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