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Guard Services

Supplier: SNP Security

Guard services have been delivered by SNP Security for over 85 years, with a reputation for superior quality.

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Features of Guard Services:

Concierge and Customer service

  • Ensuring good public relations and maintaining a high standard of quality/courteous service in all dealings with our customer staff, contractors, visitors and the public
  • Ensuring all security personnel exhibit high standards of work performance and conduct
  • Supervision of all entry and exit to the building and maintaining all related records
  • Escorting staff and visitors
  • After hours telephone reception
  • Managing lost properties

Liasion with management

  • Resolving, recording and reporting on detected security deficiencies, breaches and incidents
  • Ensuring that clients are fully and accurately informed of all matters that might impact on the safety and security of their staff and/or properties

Gate Duties

  • Screening visitors and contractors as necessary.
  • Providing directions.

Patrols

  • Mobile and foot patrols of the site deliver peace of mind after hours, but also a reassuring security presence during opening hours.

Emergency Response

  • Ensuring that in an emergency situation the upmost is done to protect the staff, visitors, building, etc by following pre-defined emergency response procedures
  • Responding with first aid for medical emergencies
  • Responding in all emergency situations including fire, emergency evacuation, medical emergency, bomb threat, VIP visits and rallies
  • Liaising with police and stakeholders

Building maintenance

  • Conducting audits and daily reconciliations of keys and passes
  • Equipment installation and maintenance
  • Asset protection
  • Assisting with general cleanliness and reporting graffiti

Systems management

  • Working closely with clients to identify any cost saving and service improvement opportunities
  • Operating and monitoring security, video, access control, building management, fire and related systems
  • Operating PC-based equipment, including the issue of approved electronic cards for access and identification purposes

Train your staff on the essential aspects of security, with tailor-made courses, developed by our Protective Services team, after a risk analysis of your site and a brief on specific site issues.

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