CTI Solutions understand the needs of Health care professionals, we will utilise our skills and previous experience within the Health industry, to design a solution that will meet the specific needs of your industry and your business.
CTI Solutions understand that medical practices are looking for better ways for their doctors to stay in touch with the office, other doctors and patients.
That you may want to eliminate the rounds of telephone tag between doctors, patients and fellow health care practitioners and that you may want an easier way of controlling how calls get to you.
Our solution helps increase accessibility and enables doctors to take more control of their communications with enhanced messaging and call forwarding capabilities.
For example, IP Office can provide single number access so calls can be automatically routed to a cell phone when doctors are out of the office-making rounds, at conferences, etc. Medical staff can be reached using only a 3 or 4 digit dialling number regardless of where they are.
Simplify Access to Information
Fast, simple remote access to patient records, test results, prescription files, etc are a must. This access is needed for doctors to provide care and meet patient needs when they are out of the office.
IP OFFICE - With its secure networking capabilities (i.e built-in router, firewall), simplifies secure access to data servers, facilitating information retrieval from anywhere. Also IP Office messaging capabilities simplify the routing of faxes and emails. You can even get important and timely emails read to you over any phone.
Streamline Communications Across Offices
Many health care practices with multiple offices would like to simplify communications, make it easy to share a receptionist and messaging system between offices, easily administer all the offices from one location and make it easy for doctors to work in different offices and get all of their communications needs met.
An IP Office solutions makes it easy to network communications systems between offices, share resources and manage several offices via a single web browser interface.
Automated Patient Appointment Confirmation
The majority of patients show up for scheduled appointments, however, sometimes patients forget or simply do not call to cancel. No-show patients cost the practice revenue and delay care to other patients.
An IP Office solutions provides a simple, automatic way of contacting patients and confirming appointments. With "auto appointment confirmation", the communication system can automatically dial out all the scheduled patients ahead of time and leave the patient an appointment reminder message.
CTI Solutions | Business Communication Systems
Founded in 1992 by management consultants, CTI Solutions has evolved into one of Australia’s leading specialists in the provision of high quality communications services and support to businesses across Australia.
Intelligent communications are the most significant investment your company will ever make. They are the key to cost effectiveness and efficiency, and without them no business can operate successfully. With years of experience and expertise, CTI Solutions is poised to help you navigate the rapidly changing world of telecommunications technologies to find the solution that is best suited to your unique needs.
Our primary focus is to help clients understand how technology can benefit their business, and provide an end-to-end solution to achieve their telecommunications goals.
We take care of everything from the provisioning and billing of phone lines, to internet services, data requirements, network services, phone systems, fax servers and mobile phones.
Our corporate headquarters are in Sydney, and we operate across NSW, Victoria and Queensland. Our broad network of service partners and alliances extends to clients around the country.