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Host Site Workshop | Frontline Problem Solving

Supplier: CTPM Australasia

This workshop outlines and demonstrates a proven 7 step frontline problem solving process based on the Check-Act improvement cycle.

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Work through a user-friendly workbook, cause and effect diagram, Why-Why diagram and A3 summary sheet to solve a workplace problem / incident.

By the end of this workshop you will be able to:

  • Solve reactive problems to root cause
  • Define problems more clearly
  • Develop containment strategies
  • Construct a cause and effect diagram to identify all variables effecting the problem
  • Work through a Why-Why diagram to get to root cause
  • Summarise your results on an A3 summary sheet to allow sharing of your learning

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