ProHost® is the first material handling and distribution System designed specifically for hotels and resorts. A dynamic management tool, the ProHost® System works to improve productivity, quality standards and inventory control. The System delivers operating efficiency, enhances guest corridor appearance and improves employee morale.
Hotel owners and managers operate in an environment that demands increased efficiency and productivity. At the same time, they must meet their customers' needs for high levels of quality and service. In front-of-the-house operations, these two objectives are being met through the use of new system technologies. The ProHost® System, from Hostar International, provides management with the technology to meet these goals in the heart-of-the-house.
The ProHost® System combines process, methodology and smart equipment to ensure seamless, just-in-time delivery of finished linens and supplies to the guest floors. The integrated equipment is an ensemble of power assisted and non-powered Mobiles and Totes that carry program-loaded quantities matched to each floor and section. Each System is customized to fit the physical layout of the hotel. The process is designed to complement the operational goals and objectives of management.
The ProHost® System sharply reduces material handling requirements. System clients report that room attendants can complete daily assignments 30 to 40 minutes faster using the ProHost® System. The time that room attendants had previously devoted to loading and handling activities can be redistributed to gain greater employee productivity and enhance guest services.
Quality for the Hotel Guest
ProHost® is the first System to provide total separation of clean and soiled items. Soiled linen and trash remain out of the guest's view at all times. The System delivers accurate and consistent quantities to each section on a 24-hour par level basis. The result is improved productivity and quality within the guest room and more time for the room attendant to focus on service to guests.
Financial Payback and Savings
The improved productivity generated by the System yields significant long-term savings. Additional savings from expense reductions are realized through centralization and just-in-time inventory capabilities. The ProHost® System typically pays for itself in less than two years in new hotels and in two to three years in existing properties.