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Imitation isn't flattery when counterfeits compromise quality & safety

Supplier: Air Springs Supply By: Russell Chown
04 January, 2016

Local transport operators and businesses dependent on trucks are inviting safety and downtime risks when they are short-changed by some look-alike products that don’t offer the same quality, performance and reliability.

"There are major downtime and safety risks with counterfeit air springs and with look-alikes, risks which are expanding when fleets and owners are presented with cheap and inferior alternatives," says Air Springs Supply Pty Ltd, which has more than 30 years’ experience as Australia's leading supplier of  Firestone air springs and associated pneumatic technology for the transport sector, including heavy duty Firestone Airride rolling sleeve and convoluted airbags and Ride-Rite and Coil- Rite supplementary air suspension kits for lighter trucks, utes, vans and 4wds.

"We know imitation is mean to be the highest form of flattery, but cashing in on someone else's reputation is totally different. Firestone and Air Springs have spent decades building the air spring market by delivering high safety products that are so tough they are warranted to be free of material defects and/or workmanship for 3 years or 300,000 miles (480,000 kms) whichever occurs first. But in service they frequently attain hundreds of thousands of kilometres above their expected service life. Cheaper or unknown operators – who might disappear at the first sign of trouble – could be nowhere to be found when things go wrong. With Firestone, we back the performance and traceability of our product throughout Australia, where we've built up a formidable network to ensure truckies and work vehicle owners get the same quality as OEM's". Air Springs Supply Pty Ltd has enhanced its commitment to national and global standards of quality assurance by gaining ISO 9001: 2008 Quality Management Systems – Requirements certification.

The real Firestone air springs used as OEM equipment on major truck brands and as replacements in modern vehicle suspensions throughout Australia are so tough that they will often outlast other suspension components, including maintenance items such as bushings, shocks, levelling valves or regulators. Big rigs, semi-trailers, road trains and fleet and contractor vehicles – some with gross vehicle masses (GVMs) exceeding 100 tonnes - ride on the same basic type of  robustly engineered high safety rubber-and-fabric air bags that are also used on trains, buses, tankers, 4wds, work vehicles, recreational vehicles, luxury limousines, and towing vehicles.

"Substitute airbags can be closely modeled on the appearance of Firestone original, but many have problems associated with poorer quality design, engineering and construction. This can adversely affect reliability, serviceability and risk management, which are crucial to transport operators," says Air Springs Supply Sales Manager Russell Chown. "Sensible operators wouldn't think of putting their costly vehicles on inferior look-alike tyres – that would be appalling risk management - so why would they fit suspension look-alike products inferior to the world's Number One air spring, which is used as OEM technology by leading truck makers?

"A vehicle's suspension is every bit as important to reliability, safety and risk management across major industries using trucks, including automotive and transport, mining and resources, manufacturing and logistics, fleet management and safety."


Firestone Air Springs with trivalent chromium coating, have been subjected to 200-hour salt spray testing, more than twice the normal 96 hours. A cheap counterfeit airbag failed after the standard 96 hour test.


The stud braze technique used on Firestone Air Springs provides a continuous seal while non-genuine parts may show irregular welds and potential leak points. The brazed fitting creates a more reliable seal, while the welded fittings create a weak spots which can affect the integrity of the seal around the fitting joint, causing leaks.


Firestone's highly engineered rib design provides a robust piston while an inferior piston design may lead to premature failure. Firestone performs extensive load testing to ensure piston durability before its products are fitted to trucks.


A Firestone air spring piston stud is designed for strong axial support, with a solid one-piece design giving optimal axial and lateral strength. A lower quality design gives less support and presents a greater possibility of bending. The two-piece welded design has less axial rigidity and could break off after extended use.


Firestone’s distinctive fabric cord is not something the naked eye can readily detect, but does make a difference in air springs performance. Firestone’s proprietary rubber compound utilizes the highest grade materials and the best compounding technology in the industry, says Chown.

"Firestone air springs meet and exceed the world’s most rigorous testing standards. They don’t leave the factory without first passing 190psi (13 bar) proof testing," says Chown.

When it comes down to it, trucks are a major livelihood for many and vital to a huge range of businesses, so keeping your truck running and on the road is crucial. Truck manufacturers know and trust Airride as OEM and Firestone is constantly working to set the quality bar higher, said Chown.

Air Springs Supply Pty Ltd, recently enhanced its commitment to national and global standards of quality assurance by gaining ISO 9001: 2008 Quality Management Systems – Requirements certification. The company places a high priority on continuously reinforcing its customers' confidence in doing business with an organisation that can consistently meet or exceed their needs on time.

ISO 9001 certification is invaluable to customers in demonstrating that the organisation involved can consistently provide products or services that meet the requirements of customers and of any applicable regulations relating to them. ISO 9001 benefits to customers include assurance of global standards of consistency, quality and supply of products for which Air springs is exclusive national distributor, including Firestone air springs – the world’s No 1 brand for heavy vehicle suspensions.


Firestone manufactures the world’s No 1 selling air Springs. Firestone Industrial Products Company offers a complete line of Airide springs, with replacement springs available for virtually every vehicular air suspension system. But even the best air springs need correct suspension maintenance to deliver the best performance.

"Since each individual air spring is closely examined and pressure tested at the factory, the vast majority of premature failures and consequent warranty returns are found not to be defective, but fail because of abuse caused by other problems associated with the suspension,” says Chown.

"Before you install a new air spring, you should   carefully examine the old one to see what caused it to fail. If it was due to a defect in the suspension system, then the new air spring may also fail unless you correct the problem" he says. Common issues include:

Age cracking, over-extension and trapped debris

BOTTOMING OUT - Indications of this problem include concave bead plate, internal bumper loose, hole in girdle hoop area (convoluted), hole in bead plate junction area or leaking around the blind nuts. Possible causes of the problems include broken or defective shock absorber; defective levelling valve; overloaded vehicle; pressure regulator set too low; wrong air spring (too tall) .

ABRASION - Indications include hole rubbed into the side of the bellow or hole in the bellows area where it rolls over the piston of reversible sleeve style air springs. Possible causes included structural interference, such as broken shock absorber, loose air line, misalignment and worn bushings. Further possible causes include no air pressure (reversible sleeve style), foreign material (and, rocks) and wrong air spring.

MISALIGNMENT Indications include off-centre bumper contact and similar symptoms to ABRASION AND BOTTOMING OUT. Possible causes include worn bushings and improper suspension installation.

LOOSE GIRDLE HOOP - indications include rubber bellows distorted and girdle hoop torn loose. Possible causes include running at extended positions with low air pressure.

CIRCUMFRENTIAL CUTS - Indications include bellows cut in circle at bead plate junction or (in the case of reversible sleeve type) at piston junction. Possible causes include high pressure and full extension for extended periods, or impact in compressed piston.

OVER EXTENSION Indications include bead plate convex, especially around blind nuts or studs; bellows separated from bead plate; leaks at blind nuts or studs; leaking at end enclosure (reversible sleeve); loose girdle hoop on convoluted style.  Possible causes include broker or wrong shock absorber; defective levelling valve; ride position too high; defective upper stop or wrong air spring (too short).

Preventive Maintenance

To prevent failures such as those above, and to optimise the excellent lifespan of Airide springs, some simple routine checks will pay handsome dividends:

Air spring locations (as per list below)

  1. Where are air springs found? Firestone air springs can be found at a number of locations on the truck and trailer, including the primary suspension springs for the truck and trailer, auxiliary axles (such as a lift axle), as well as the cab suspension and often a front (steering axle) suspension. It is important to take note of all your air spring locations so that all of the locations receive proper maintenance.

  2. How often should I inspect my air springs?  This depends somewhat on usage of the vehicle or trailer. The inspection could be based on frequency (such as quarterly or bi-annually), mileage (such as 80,000km 50,000 miles) or in conjunction with other suspension maintenance activities.

  3. What should I look for when I inspect my air springs? During your routine inspection of Firestone air springs take special note of any debris, cuts, deformities, or rubs that may lead to an imminent failure. If the air spring is damaged, replace it during this visual inspection process. If the air spring is damaged there is also a high probability that there may be other problems with the suspension, or other damaged components.

  4. Do air springs ever need to be cleaned? Once per year, when performing a thorough inspection, it is advised to clean the air spring with a soapy water or alcohol solution. This will help expose problems hidden from normal visual inspection. Soap bubbles may also help identify slow leaks that could be occurring, indicating a failing air spring. Do not expose air springs to open flames, solvents or abrasives or else you may unintentionally damage the air spring, particularly the rubber. APPROVED: soap and water, methyl alcohol, ethyl alcohol and isopropyl alcohol NON-APPROVED: all organic solvents, open flames, abrasives and direct pressurized steam cleaning

  5. Can I use an impact wrench to install my air bags? It is advised that an impact wrench is not used to install Firestone air bags. An impact wrench increases the danger of stripping the fittings off the bead plate. A torque table showing the installation force on various sizes of fasteners is available via a sticker on top of every new part and in our catalogues. It is important to follow these guidelines and use torque wrenches to achieve these recommended tightness values. It is important to check the tightness of all mounting hardware (nuts and bolts), if loose re-torque to manufacturer’s specifications-do not over tighten

Inspection priorities

  • Inspect the O.D. (Outside Diameter) of the air spring. Check for signs of irregular wear or heat cracking.
  • Inspect air lines to make sure contact doesn’t exist between the air line and the O.D. of the air spring. Air lines can rub a hole in an air spring quickly.
  • Check to see that there is sufficient clearance around the complete circumference of the air spring while at its maximum diameter.
  • Inspect the O.D. of the piston for build-up of foreign materials. (On a reversible sleeve style air spring, the piston is the bottom component of the air spring.)
  • Correct ride height should be maintained. All vehicles with air springs have a specified ride height established by the O.E.M. manufacturer. This height, which is found in your service manual, should be maintained within 6-7mm (1/4”). This dimension can be checked with the vehicle loaded or empty.
  • Levelling valves (or height control valves) play a large part in ensuring that the total air spring system works as required. Clean, inspect and replace, if necessary.
  • Make sure you have the proper shock absorbers and check for leaking hydraulic oil and worn or broken end connectors. If a broken shock is found, replace it immediately. The shock absorber will normally limit the rebound of an air spring and keep it from overextending.