Today's customer-centric companies view each customer contact experience as an opportunity to generate improved revenue and loyalty.
To maximize the potential of your customers' lifetime value, it is imperative that you have a CRM solution that empowers your staff to engage your customers in a continuous closed-loop dialogue.Infor's CRM software solution does just that.
CRM Solution for Marketing, Sales, and Service
Infor's CRM solution provides you with the tools you need to improve your marketing, sales, and service offerings.
A CRM software system that enables you to maximize every customer interaction, Infor's customer relationship management software brings you fully-integrated solutions for every aspect of your business. Infor CRM solution customers have experienced results like:
- 48% growth in products per household
- 43.6% rate of conversion, new products for new customers
- 455% increase in registered consumers (total)
With Infor's enterprising CRM solution, you can maximize your ability to realize results. Our CRM software system is comprised of three key components to enhance your marketing, sales, and service productivity.
Marketing - Streamline your campaign process and generate up-to-the-minute customer profiles using the Marketing component of our CRM solution.
Sales - Automate your sales force and drive intelligence into every customer interaction by taking advantage of Infor's CRM solution's Sales component.
Service - Turn your customer emails, phone calls, and web inquiries into revenue opportunities, while resolving customer issues and building loyalty by utilizing the Service component of our CRM solution.