"Businesses generally, but most particularly small businesses, work way too hard to afford the 'luxury' of paying too much for their insurances. That is why my team and I invest whatever time it takes to sit down with our clients and analyse their needs, line by line. Sadly, I don't know that others in our industry take the same care at times."
"Our process is methodical and meticulous. Even before we prepare documents to obtain competitive prices from insurers and make recommendations, we do our background research. We research your business using publicly available sources and learn from discussions with you. We identify any risks or exposures you or your business may have and then ensure all identified risks have been addressed according to an agreed insurance program. It's intensive work but it pays off in a better outcome for the client.
Recently for example, I noticed that the nominated sums insured for a new client did not correspond with his annual turnover. On pointing this out, it was established that he was over insured and had been paying insurance for years, on cover that he did not require, and no one from his previous brokers had told him.
In another case, where the client had been with the same broker for 20 years, we identified that in some areas, her previous cover was inferior. For example she had been underinsured and in other cases over insured and paying too much. You can imagine how she felt.In several hours, we were able to map out the cover she actually required ... and save her $10,000 per year.
I've been in this industry 20 years myself, and while we work in a high intensity environment, we determine the best and most competitive solutions for our clients from over 24 direct insurers and 54 underwriting agencies too. So all in all, there's a pretty heavy workload. I love looking after our clients and ensuring they are adequately protected, and so does my team. We get a lot of job satisfaction doing what we do for people."
"Although she had been with the same broker for 20 years, all it took was a review of her insurances to identify the inadequacies of cover. We saved her $10,000 a year..."
Austbrokers Sydney Pty Ltd is part of one of the three largest insurance broking networks in Australia with 30 years in Financial Services, over 250,000 clients nationally, and over $1 billion in insurance premiums. You could say we’ve earned our stripes. And we only got there by focusing on our clients.
Our team includes hand picked industry specialists. Without putting too fine a point on it, most generalists in this highly complex specialised area of insurance and risk management just can’t possibly give you confidence that they have the depth of knowledge, the industry experience or the acumen to negotiate the ‘minefield’ of insurance, let alone adequately tailor solutions that give you the right cover at the right price. You can end up paying thousands too much, and get far too little.
If you DO need to make a claim, you want a broker with a solid reputation for going in to bat for you, representing you, (not the insurer), and NOT giving up until YOU have the very best possible outcome to your claim.
It’s for all these reasons you’ll be absorbed by the ‘human stories’ in these pages. It’s our belief you’ll see that insurance isn’t about filling in impersonal forms and high premiums. It’s about people. It’s about you. It’s about a company with the passion and commitment to protect you and your interests.
Call NOW and experience the difference! (Each specialist has a direct line.)