In a law firm, time is money. Better bottom line performance comes about through leveraging prior case work, minimizing non-billable activities and controlling expenses without sacrificing customer service.
A communications system that supports these and other efficiencies is ultimately going to pay for itself through lower costs and greater revenue generation.
Lawyers are away from their offices much of the time: in court, in depositions, at clients' offices, etc. This often results in endless rounds of telephone tag between attorneys, clients and other professionals. IP Office not only increase accessibility, it enables mobile professionals to take control of their communications.
IP Office lets you establish a "personal number" that automatically forwards calls to a mobile, home, or other phone. At any time you can change the setting to have calls forwarded somewhere else. You can
- screen out unimportant calls.
- voice messages routed to you as email or
- route calls to an assistant better able to take care of them
Easy access to information
In a law firm, getting fast, simple, "anytime anywhere" access to files, opinions, memos, emails, faxes, etc. is a must.
IP Office simplifies secure access to data servers, facilitating information retrieval from anywhere. The Unified Messaging capabilities that are part of IP Office simplify the routing of faxes and emails to any digital device-laptop, PDA, etc.
Allocating costs, tracking time
In any law firm, a major portion of all billing is for work performed over the phone. IP Office can gather this information automatically and provide you with regular reports you can use directly with clients.
In a law firm, recordings of important calls are both a convenience and in many situations a necessity. IP Office makes it easy to record calls when necessary and also to file and retrieve those calls, listen to them through a PC and also quickly scan them for important portions of conversations.
Use IP Office at any time to set up a virtual meeting with up to 64 parties in a single conference.
Always be open for business
Stay open to your clients by routing your calls to home or to another office that may be open.