The M1 quality and warranty module is packed with features that will improve efficiency, productivity and assist you in meeting or continue to maintain ISO quality certification.
Non Conformances of M1 Quality/Warranty Management Module: Enter non-conformances to manage, control and analyze your rework and scrap.
Inspection of M1 Quality/Warranty Management Module: Manage the inspection process to ensure inspections are carried out on incoming goods, in process or at outgoing goods inspection. Inspect returned materials, reworked goods and non conforming parts.
Quarantine of M1 Quality/Warranty Management Module: To ensure parts under inspection, rework or claim are not used a quarantine bin holds the stock.
Discrepant Material of M1 Quality/Warranty Management Module: DMR Management allows you to disposition your non conforming material and make claims on your suppliers to ensure recovery of your costs.
Return Material of M1 Quality/Warranty Management Module: RMA Management allows you to process return authorizations and claims from your customers.
Corrective Action of M1 Quality/Warranty Management Module: Create, track, follow-up, verify and sign off all corrective and preventative actions taken to address quality related issues.
Warranty Management of M1 Quality/Warranty Management Module: Warranty provides you with the ability to activate warranty contracts associated with a part or parts and allows you to quickly determine whether a claim is covered under warranty or not.
Integration of M1 Quality/Warranty Management Module: Quality/Warranty management is fully integrated with financials so wizards in AR & AP allow you to process DMR’s, RMA’s and Warranty Claims. Quality/Warranty management is fully integrated with all production modules.
Analysis Tools of M1 Quality/Warranty Management Module: M1 Business Analysis Tools provide quick and simple visual tools to quickly view all your quality related data, analyze trends and review involvements.
ECi Software Solutions are an ERP Software development company entirely dedicated to setting the standard in enterprise resource planning (ERP) software and providing world class customer support. ECi M1™ is designed for the small to medium manufacturer that requires total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation that ensures your most valuable and unique business processes can be handled with ease. With M1’s comprehensive features and ECi Software Solution's reputation for world class support more than 700 manufacturers in Australia, New Zealand, United States of America, Canada and the United Kingdom are enjoying the benefits of this cost-effective and user friendly solution.