WebGear Explorer empowers you to provide exceptional customer service and save money while doing so. WebGear Ecommerce allows you to create a full online web store to increase sales. This equates to a direct impact on your bottom line.
WebGear Explorer of M1 Webgear Customer Interface: It’s all about exceptional customer service. You share grids of any information stored in the M1 system. These may be shipments, orders, jobs, and invoices. Reduce routine repetitive phone calls from customers while increasing their satisfaction with information quality and availability. Create grids using the familiar M1 grid designer and turn them on for viewing on the web by those you allow. Customers perform shipment tracking on shipper sites directly from links automatically appearing on your WebGear site. M1 reports of your choosing are available on your Web Site. When your customers call with questions, you e-mail links that take them straight to their answers with a single-click view to any grid or report.
E-Commerce of M1 Webgear Customer Interface: Full Shopping Cart with Payment Processing. You have full shopping cart and product search capabilities allowing you to sell effectively and profitably on the web.
Display product thumbnails on search screens, and full-size pictures with detailed descriptions of the products you place for sale on the web. Increase sales with WebGear’s cross-selling features.
Checkout lets the customer specify their bill and ship addresses , select shipping carrier, calculate taxes, and pay with a credit card. Use Verisign’s robust “PayFlo Pro” credit card gateway allowing you to accept all major credit cards and tie to nearly any credit card merchant account. All online ordering is recorded in real-time, and it is seamlessly entered into the M1 system.
Gives you Control WebGear’s configuration tools give you total control over the M1 information your customers can view and what products are for sale on the web. You customize the appearance of your WebGear site so that it is consistent with the look of your existing billboard site.
Security – Simplified Set all access and security settings within M1’s familiar user and contact management screens. WebGear knows which company your customers belong to, so it automatically ensures that they can only see their own company’s information on any search grid or report. The simple login process assists your customers if they forget their passwords. User-entry forms are secured with the same SSL protocol in use by the largest financial institutions.
ECi Software Solutions are an ERP Software development company entirely dedicated to setting the standard in enterprise resource planning (ERP) software and providing world class customer support. ECi M1™ is designed for the small to medium manufacturer that requires total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation that ensures your most valuable and unique business processes can be handled with ease. With M1’s comprehensive features and ECi Software Solution's reputation for world class support more than 700 manufacturers in Australia, New Zealand, United States of America, Canada and the United Kingdom are enjoying the benefits of this cost-effective and user friendly solution.