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Managed IT Services

Supplier: Axiom IT

T&L IT Solutions’ Managed IT Services are designed to provide Melbourne businesses with the benefits of an in-house IT department, for a fraction of the price.

Price Guide: POA

A single fixed-cost monthly fee, gives you access to IT Support, pro-active maintenance and monitoring and expert knowledge, to keep your IT systems running smoothly.

Benefits of Managed IT Services to your business include:

  • Fixed monthly fee
  • Regular scheduled maintenance
  • Prevent IT problems before they occur
  • Performance and event monitoring
  • 24/7 phone and email support
  • No lock in long term contracts
  • Executive reporting

Many businesses find themselves allocating their entire IT budget to fixing problems. Instead of fixing each individual problem as it occurs, a managed service plan can reallocate those funds into proactive maintenance, which minimises the need for constant, reactive spending. Not only will your systems run better, you’ll also enjoy the benefits of a well maintained network, which is always running at optimum performance.

Features of our Managed IT services include:

  • 24/7 365 Day monitoring of your IT systems to immediately spot issues/faults before they become problems.
  • Pro-active maintenance to keep your IT systems performing securely, reliably and optimally
  • Regular communication and reporting on the health of your IT systems will allow you to remain in control
  • Professional IT support with guaranteed response times for when you need it most

Due to the fact that managed services are a proactive approach, problems are identified before they cause any serious damage. Around-the-clock monitoring by a team of certified professionals enables problems to be identified, as they arise. Fixing a problem in the early stages is: quicker, more efficient, and less expensive. This saves both time and money, in the long-term.

Managed IT services aim to minimise downtime, improve performance, prevent data loss, and is less expensive than hiring in ad-hoc IT support. This is designed to increase the security on your network. This means that you can expect a better Return on Investment (ROI) from your IT infrastructure. The fixed monthly cost means that the maintenance budget for IT services is fully controlled.