The Need for Message On Hold in Accounting Firms
Your accounting firm may offer a diverse range of services including financial planning, advice, super consultation, asset protection, insurance and loan procurement advice and documentation. In fact, a modern accounting firm can offer just about any service or product that assists clients with protecting and growing their wealth.
New and existing clients often don’t know the full extent of what accounting services your business could offer them. Because of this your business is missing opportunities to capitalise on further selling its services. On hold messages maximise your advertising dollar, so rather than clients listening to static, they’re engaged, listening to what else you can do for them. But how many of your clients know these services are on offer? Staff may not have the time or ability to communicate your business services in the best possible light this is where on hold messages can help your firm grow. Call On Hold Advertising today on 1800 837 844 for your free tailored on hold message.
We create all our messages from scratch and usually include:
- Your products and services
- Content to build a strong and consistent business image
- Encourage timely BAS returns
- Client testimonials
- Personal business advice
- Industry certifications (e.g. CA, CPA, CFP)
- Your expertise and experience
- Industry awards to establish credibility and pre-eminence
- Your community involvement
- Seminars you offer
- How many staff you have to deal with their every accounting need
- Your professional fees
- Your office location(s)
- Your website
- Your turn-around times
- Your guarantees and assurances
On hold advertising is such a successful medium for accountants when you consider that on a daily basis in business:
- 70% of all calls are placed on hold
- The average on hold time is a staggering 43+ seconds
- 90% of new callers hang up after 40 seconds without an on hold message
- 34% of callers that hang up will not call back
- Callers stay on hold up to 3 times longer because of our on hold messages
The Benefits of Choosing On Hold
- State of the art on hold message production reinforces your corporate image making you sound professional
- We offer on hold message solutions to suit your businesses needs and budget
- We give you a free customised messages on hold demo.
- We back all our on hold messages with our 30 Day 100% Satisfaction Guarantee.
On Hold messages help your accounting business:
- Educate clients about your lesser-known financial services
- Maximise your advertising time and dollars
- Up sell clients to your other products
- Sound incredibly professional to potential and existing clients
- Reinforce why clients have made the right choice in selecting, or continuing to choose your firm for their financial matters
- With on hold messages, you have a 100% captive audience waiting to hear more about your business.