Industrial equipment and machinery manufacturers produce some of the most complex products in the world, while faced with strict environmental regulations and global competition. Yet, the prices of those products are continually eroded. Customers want specialised products, but they want them commoditised to minimise maintenance and life-cycle costs. Successful industrial manufacturers need to better anticipate customer requirements while reducing the impact of these requirements during the conceptual-design and quoting phases.
A robust computing environment with industry-specific functionality from Microsoft Dynamics helps make it easier to exchange product and design data, while supporting the rapid evolution of business processes. Microsoft Dynamics offers enterprise resource planning (ERP) and customer relationship management (CRM) solutions for all stages of the Industrial Equipment manufacturing cycle—from planning and quote development to design, manufacturing, and after-sales service.
Improve operations and reduce costs
Make more-informed decisions using real-time data from suppliers and customers, delivered through familiar desktop applications.
Support complex and parallel engineering and manufacturing environments.
Shorten development cycles by integrating product development with manufacturing, accounting, purchasing, and suppliers.
Respond quickly to changing customer design requirements.
Support customization of your products to assist differentiation in a crowded market.
Deliver superior customer service
Provide a comprehensive view of customer information.
Connect customer requirements directly to manufacturing, suppliers, and distribution operations.
Quickly deliver accurate quotes to customers with rich quotation processes.
Integrate post-delivery support such as service, warranty, maintenance, and the control of spare parts with your financial and manufacturing systems.
Microsoft Dynamics is a line of integrated, adaptable business management solutions that automate & streamline financial, customer relationship, & supply chain processes in a way that helps you drive business success.
WHO IS MICROSOFT DYNAMICS FOR
Microsoft Dynamics solutions include applications & services for retailers, manufacturers, wholesale distributors, & service companies, doing business domestically or in multiple countries. With these tools in hand, people in every key position in your organisation can contribute to the success of your company. Microsoft Dynamics enhances all lines of business in your organisation & delivers exceptional benefits in three critical areas:
Microsoft Dynamics solutions help you maintain control of your finances & manage them with a high level of efficiency. You can make complete, current financial information & reports available for business planning. Simplify & automate routine & repetitious functions, so your employees can focus on more critical tasks. Also, create the required financial & other reporting needed to realise flawless regulatory compliance.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM):
Microsoft Dynamics CRM helps you maintain close contact with your customers & prospects, & manage sales & marketing initiatives & track their results. Microsoft Dynamics can also assist you in identifying emerging customer needs early & respond to them before the competitors do.
SUPPLY CHAIN MANAGEMENT:
With Microsoft Dynamics, you can connect your entire supply chain in a productive, fast-moving flow. Assess the business value of your vendor & business partner relationships to make sure they suit your objectives. Offer sophisticated communicative, collaborative, & self-service capabilities to make it easy & compelling for other companies to do business with you. Increase efficiencies in distribution to improve customer satisfaction & reduce the cost of doing business