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Mobile Documentation | e-Paper

Supplier: Bottomline Technologies

Bottomline’s innovative, e-Paper mobile documentation solution makes the collection and presentation of customer service, sales and business data fast and easy for customers, mobile workers and administrative staff.

Price Guide: POA

Our e-Paper solution is the only intelligent, truly paperless solution that is mobile, secure and integrated to your back-office environment.

Delivered via tablets, Bottomline’s solution provides an interactive “forms under glass” experience that supports digital ink and voice recognition with active validation at the point of service, colour annotation for emphasis and discrete data entry. The result is an interactive “forms under glass” solution that’s as natural and unrestrictive as paper with all the benefits of a digital document.
Features of e-Paper mobile documentation solution:
  • Easy template design for the fastest path to paperless: Customise your document templates with our graphical design wizard, including quick-start designs from our forms catalogue
  • Customer- and employee-friendly, including presentation of pre-filled forms: Pre-populate forms with real-time task and customer data via standard integration to your core systems. Natural, e-paper interface looks and feels like your existing paper forms, making it simple and easy-to-use
  • Real-time validation: Build powerful, custom business rules to reduce errors and ensure downstream data integrity
  • Integrates into the enterprise: Enterprise-level integration with any ERP, CRM, ECM or Field Service Management system via industry standards provides real-time access to key information
  • Off-line mode for true mobility: Ensure continuous service delivery and support business operations even when connectivity to a network or server is unavailable. In off-line mode, data is synced automatically to a secure local database so that documentation can be completed and uploaded to the server once network access is re-established