They are working to improve workforce productivity and operational efficiency to increase revenue while complying with stringent regulations.
While many utilities are replacing manual, paper-based processes with workforce management solutions to meet these challenges—these solutions cannot deliver maximum results unless field personnel are provided access to real-time, integrated information through mobile devices.
Improve response times and productivity with real-time access to updated scheduling information
Enhance customer service and speed issue resolution times with remote access to ticket information and parts availability
Maintain ongoing collaboration to better manage the complex environment of field personnel, crews, vehicles and tools for both one-time and ongoing projects
Better utilize technicians with real-time access to project status, technician availability and project completion times
Provide workers with access to information they need for efficient dispatch and problem resolution
Enable service workers to resolve problems on site with access to issue resolution information, resulting in fewer service visits, fewer truck rolls and minimized downtime
Minimize paper-based processes to help reduce project delays and increase employee productivity
Reduce billing latencies by electronically capturing customer signatures and immediately submitting invoices after each work order
Improve communications with field workers to ensure technicians are on site within the required period of time and equipped to resolve service emergencies
Motion Computing | Mobile Computing Tablet PCs & Accesories
Motion Computing, headquartered in Austin, Texas, produces slate tablet PCs for mobile professionals in industries including healthcare, government, and field force automation.
Motion is a mobile ...