The food and beverage industry has always been difficult to stand out in, but new diners can find themselves achieving that easily – for the wrong reasons.
Yelp and other restaurant review platforms have seen their influence grow as potential customers have developed a habit of checking the ratings before the menu. Negative feedback can hurt sales, even if the originating cause was nothing more than an accident.
In this day and age, compliance can't simply be just a goal; with innovative technology like the testo Saveris Restaurant solution, industry regulations become the standard.
Are you taking a risk?
Management can't be in the kitchen all the time, which makes it difficult to know if proper precautions are being taken at every turn. The lack of trust is amplified if the staff are inexperienced because while they may hold a safety certification, they might not understand how the information fits into the day-to-day routine.
With so much on a chef's mind before the doors open to customers, it's understandable that certain inspections could be forgotten. That's when food goes undercooked, or spoiled meat is served. One salmonella outbreak could capture the news headlines for weeks. This can prove to be costly, as 28 per cent of respondents to an AlixPartners survey insisted they would not eat again at a diner that had suffered a food safety violation. Roughly 62 per cent would wait to visit until it was announced the restaurant was safe to eat at.
Keeping food safety simple
One of the barriers to effective compliance is all the paperwork that comes with it. While many diners have upgraded their food thermometer technology, they've failed to digitise their quality management processes. This is where the testo Saveris Restaurant solution can help.
Pairing food safety tools with a control unit that guides staff through the checklist for locally specific food regulation codes is the next step the industry is taking to improve compliance across the board. Doing so removes any shred of doubt that a chef forgot a key step in the process, ensuring all standards are met daily.
For inexperienced kitchen staff, this can help remind them of anything they may have missed by accident while also helping ingrain the common procedures. With so much on the line, are you going to let your restaurant's reputation hinge on a mistake? This underpins the importance of compliance and quality assurance.
Contact a Testo representative today to learn more about the testo Saveris quality management system.