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Phocas Software tops world's largest business intelligence review

Supplier: Phocas Software By: Paul Robertson
19 October, 2015

Phocas Software, a leading business intelligence vendor in world’s largest business intelligence software review.

Global business intelligence (BI) company, Phocas Software ranks top in 8 categories and a leader in 15 categories in independent software analyst, BARC BI’s annual business intelligence software review.

Phocas outperformed industry titans Tableau, Qlik, IBM Cognos TM1 & MS Excel to rank 1st in categories including:

  1. Performance satisfaction - the level of performance satisfaction with the BI tool
  2. Product satisfaction - based on the frequency of problems encountered with the product
  3. Implementer support - measures user satisfaction with the level of the implementer's support for the product
  4. Customer satisfaction - Combines the 'product satisfaction', 'vendor support' and 'implementer support' KPIs
  5. Business benefits- the business benefits achieved from the BI tool including increased employee satisfaction and better business decision making
  6. Price-to-value perception - based on how users rate their BI tool in terms of price-to-value
  7. Project success - based on the implementation satisfaction level and the frequency of projects completed on time and on budget
  8. Recommendation - based on how many users would recommend the product to others

The BARC BI 15 survey received 3,267 responses and was completed by users of 35 business intelligence software products.

"Our customers have ranked us the #1 BI software company for the areas that really matter. Our customers receive massive benefits from Phocas and these results are testament to that. I'm immensely proud we have been ranked best for performance, product and support", Phocas Co-Founder Myles Glashier said.

"Phocas Software's goal is to help businesses use data to transform decision making and increase their profits, efficiency and effectiveness. Our customers have told us they are looking for an easy to use BI tool to make sense of their data. The alignment between our business goals and our customers' goals allows us to deliver a BI tool which helps customers achieve real results."

Phocas Software's industry leading price-to-value perception rating demonstrates that Phocas is the leading BI tool on a cost to benefit ratio. 

"Our core focus is on mid-market manufacturing, wholesale, distribution and retail businesses and these companies often have a limited budget for a data analytics tool. Our BARC 15 results reveal that we are providing outstanding value to our customers." Glashier said.

From easy-to-read dashboards to the renowned lightning-fast grid, everything is designed for non-technical people. It means even the most detailed transactions can be completed in a few simple clicks. Phocas software can be deployed in the cloud or on premise, and most users keep it close at hand on amobile device.

Founded in 1999 in the United Kingdom, Phocas now serves thousands of international customers. In the 2014/2015 financial year, Phocas recorded a 27% year-on-year revenue growth and a 97% customer retention rate.

Phocas Software is developed in Australia and its head office is located in Coventry, UK.

To download the full ratings for Phocas Software in BARC BI 2015, visit: www.phocassoftware.com/business-intelligence-software-review-barc-bi-2015

More information is also available at: www.phocassoftware.com