Planit Services | Customer Care
The financial cost of unplanned downtime can be expensive and lead to additional costs to your business, such as delayed deliveries, lost sales opportunities and even lost customers.
We understand it’s essential to maximise productivity, which is why we offer Customer Care.
Features & Benefits of Customer Care
- Phone Support allows you to speak to a Planit professional with industry experience to help you problem solve so you can keep your business moving forward.
- Fax Support allows you to send through job details so we can understand what you.
- Email questions or examples which highlight how we can work with you to overcome a problem.
- Using Remote Assistance, Planit Customer Care technicians can log onto your computer so they can see what you are experiencing and show you different ways you can get to a solution.
- Webinars are run frequently on topics which will help your business.