PROMAC is a specialist manufacturer of lighting towers and generators and the sole supplier of Prolite lighting towers and Nugen generators. Designed for mining, civil engineering, contractors and hire companies, our products are recognised for their market-leading specification.
Safety is our one number one priority - all electrical products are 100% compliant with Australian standards.
Developed in partnership with leading players in the mining and hire industries, we supply nationally and internationally renowned clients across the region. Unique options including SMS activation, remote control and camera systems ensure versatility across a range of applications. With a strong supply chain and excellent availability we are ready to light and power your next project.
Promac staff adhere to a ‘Clients Charter’ which defines our expectations of how we manage customer relationships.
Honesty above all else - PROMAC commits to conducting our business relationships with honesty - we will not promise what we can’t deliver.
Honour our pricing - PROMAC commits to honour the prices in our quotes, unless the client has requested a change to the agreed specification.
Address problems quickly - PROMAC commits to resolve problems quickly and fairly; engineering is not an exact science and sometimes machines break down. We will remain visible and accessible to our customers at all times.
Service and support our customers - PROMAC will assist customers with parts and service support; in areas where we do not have our own staff we will identify local experts who can aid our customers.
Go the extra mile - PROMAC understands that all our customers have a choice; we will strive to deliver exceptional client service.
Our core business principles which govern how we do business:
• Our client’s interests drive our priorities;
• Human safety is paramount;
• Quality in everything we do determines that, faced with a choice, we would rather be best than biggest;
• Integrity and honesty are at the heart of our business;
• We are responsible in care for the environment.