As the first organization to implement working RFID solutions, Datanet Professional Services knows the technology and understands how to integrate it effectively into your infrastructure.
We are one of the very few companies to have worked with RFID in Australia & implemented RFID solutions into some diverse field applications around the country.
Through these experiences, we've acquired in-depth knowledge with our partners that we draw on to deliver a complete spectrum of RFID services to you, whether you’re in the early stages of RFID evaluation or fully committed to a comprehensive rollout.
All of this means you can capitalize on the advantages that Datanet’s solutions create — REDUCED COSTS, improved productivity of systems and personnel; better, more informed business decisions; and increased profitability.
Our Emerging Technology services and vast partner network span the entire solution lifecycle from initial assessment and rollout through training and support.
We apply our proven Mobility Matters methodology, experienced based decisions on the right technology and professional services processes to ensure you capitalize on the promise of RFID — greater operational control, more efficient processes and improved response to your vital customers.
Planning and assessment
We work with you to evaluate how RFID technology is best applied to your business environment. You’ll get a clear understanding of business objectives and potential obstacles up front, which minimizes risk and reduces overall project costs.
Analysis and design
We help you custom design a solution to meet your business needs. You’ll better understand the implementation requirements and potential system performance for your new RFID system. And you’ll learn how RFID will impact your existing technology and how processes will be simplified in the future.
As a full-service RFID solution provider and with our close knit partner community, Datanet can supply every part of the system. We pre-configure the hardware and software, which means your system arrives ready for installation.
Working onsite, we’ll establish read-point installations, configure readers and antennas and integrate the system with the data infrastructure. We then test to assure optimal system performance and eliminate problems.
Management and support
Datanet lifecycle management services include maintenance and management options designed to ensure maximum uptime, ease of operation, lowest total cost of ownership and continued productivity enhancements.
Based on the service plan and options you select, our expert experienced technicians bring their RFID system knowledge to you through our unique customer ‘touch programs’ or directly to you on your site. Our lifecycle support options include:
- Advanced Exchange: next-day shipment of devices from the manufacturer for prompt product replacement when a hardware issue occurs
- On Site: proactive system support, repair and maintenance in your facility, minimizing downtime and providing an opportunity for your staff to learn more about their RFID systems
Enterprise Mobility Supported Accounts (EMSA): comprehensive, cost-effective strategy for optimizing the performance of your RFID solution. An assigned team with a detailed and ongoing knowledge of RFID technology provides you with customized remote support.
They also schedule onsite visits where they use advanced tools to assess your current system assessment and recommend system enhancements to further increase the value of your investment in RFID.