The key elements to effective crisis management include early identification of potential crises, understanding key stakeholders and their expectations, strategic decision making, communications and decisive action. This introductory course will examine why some crises occur and how they can be prevented.
SCSCM1: Fundamentals of Crisis Management will cover the following key areas:
- Case studies in effective incident and crisis management and what causes them to escalate
- Understanding of the people, processes and tools that every company should have to prevent and respond effectively
- Key components of effective crisis management plan – and implementing it within your company
One day. The course will include presentations and discussions, practical exercises and case studies.
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