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St John of God Ballarat Hospital

Supplier: Remax Products
05 December, 2013

Read how the largest not-for-profit hospital in Regional Victoria improved their operating suites' Efficiency with REMAX 4500 and 5000 Series doors.

As the Equipment Manager at St John of God, Ballarat Hospital, Troy is extremely busy on a day-to-day basis. His area of responsibility covers everything to do with the operating suites, from staffing right through to equipment, facilities, and operating needs.

Concerns with the state of the operating suite doors, was a major obstruction to Troy's goal of keeping a busy medical facility running efficiently, in peak operational condition.

"The doors we had were far too heavy, and presented a concern in terms of ease of use, weight and functionality."

Nurses were having trouble accessing different areas when using the doors, and strain injury was an increasing risk for their business.

Troy was acutely aware that unless a viable solution was found and implemented soon, the facility could be potentially restricted in its capacity to deliver medical services to their clients.

"There were extremely serious implications. There was the possibility we would have had to decommission suites, and until we were able to rectify it, we would have to stop business.

"There was the possibility we would have had to decommission suites, and until we were able to rectify it, we would have to stop business."

He started to investigate his options for fixing the doors.

"We tried to change door mechanisms and a few things, but if you have a heavy door that’s not a smart approach. We knew in the long run it was going to be smarter and more financially advantageous to change the doors."

Troy began to seek advice from other hospitals on what doors he should use.

"Another hospital that uses REMAX recommended them to us. The fact that other hospitals had used their operating theatre doors was definitely an influencing factor. We knew in the long run it was going to be smarter and more financially advantageous to change the doors."

Once Troy had made the move and contacted REMAX, he was impressed with their response to his enquiry, and the attention to detail. REMAX visited the hospital with working samples of their 4500 series Theatre Doors, and demonstrated the benefits of the product to Troy and the hospital staff.

"Once he was confident that the product would work for his hospital too, Troy sought quotations and gained approval from the hospital board to have some of the new doors installed. I like REMAX's service and speediness of installation – their professionalism, confidence in their product and knowledge of what they're doing. But the single biggest reason I would recommend them is the quality of their gear."

REMAX doors have increased the hospital's operational efficiency by allowing better access and decreased downtime for operating suites.

"Essentially, the doors just made access into our different areas much, much easier for all of our staff and patients."

"I was very happy with REMAX which is why we are continuing business with them. I'd definitely recommend them to other hospitals."

"I found the REMAX team to be very professional – they were thorough and everything was done to the standard we expected."

"I like REMAX’s service and speediness of installation – their professionalism, confidence in their product and knowledge of what they're doing, but the single biggest reason I would recommend them is the quality of their gear."